I have complete confidence in the quality of my products. I do my best to create quality content that is designed to effectively teach you. I believe you’ll be more than happy with your purchase and the value will exceed what you paid for the product.
However, I understand sometimes things may not go as planned. That’s why I’m offering a 30-day money-back guarantee. So, no need to worry. Simply send me an email at will@willgibbons.com. You’ll receive a refund minus the payment processing fee back to your original payment method.
Once your refund is initiated, you will lose access to the product. Your satisfaction is my top priority and I take your support very seriously.
A: You are free to request a refund within 30 days of purchase. Please email me at will@willgibbons.com and explain why you are requesting the refund. Once the refund has been initiated, you will lose access to the digital product you purchased.
A: When you make a purchase, some of the money goes to the payment processor (Stripe or Paypal) and after that fee is taken out, I collect the rest. When I issue a refund, I send all the money I collected from the transaction back to your account. Because I don’t have access to the money collected by the payment processor, I can’t refund those funds.
A: If it’s been less than 30 days and you have not access or consumed your product, then I’ll issue a refund. You will lose access to the product once the refund is processed.
A: If you completed at least 50% of the course and feel like I did not deliver on the promise of teaching the concepts outlined on the product page, I will issue you a refund. Before I issue a refund, you will need to meet two criteria. 1) I will need to see that you have marked at least 50% of the lessons complete and 2) You will need to email me and explain what you expected to learn that I did not cover in the course you purchased.
